This part is fully dedicated to clarifying our privacy policy (= our privacy disclaimer). So, in other words, what we do or might do with your information. Yes indeed, we do gather some information. When you visit our web shop, when you place an order or when you contact us, we will receive all sorts of information. Obviously you have the right to know what exactly we will do or might do with your information.
In order to provide the best service as possible, we need your information. For example, when you place an order at Belgian Beer Factory we will ask for :
- First Name
- Last Name
- Company
- VAT-number
- Street
- Street Number
- Postal Code
- City
- Country
- Phone number
- Date of birth
So as you can see we also gather information in order to protect you. Such as your date of birth. If you are under the legal drinking age of 18, we will not sell or deliver any alcoholic beverages.
Depending on which courier service company, we will share all information needed in order to make sure your order is picked up properly and will arrive. Some of this information will be communicated with certain third parties. Those third parties will only use this information according to the privacy law. Multisafepay, our payment service provider, needs your first name, last name, email, country, payment method, IP address and IP country in order to provide the best services and the safest payment gateway as possible.
If you order at our online store, we will need your email address in order to provide the best service as possible. Multisafepay for example needs this email address in order to send out the payment confirmation or payment requests. Courier service companies need your email address in order to send you the Track and Trace code and other delivery details. Belgian Beer Factory will use this email address to send out the order confirmation, contact you if needed or possible future promotions, actions or information.
COOKIES
Belgian Beer Factory uses both Google Analytics and Google Webmaster Tools, in order to optimize our marketing efforts. Therefore we are obliged to use cookies in order to obtain your information (customer and visitor).
Even though we use these cookies in order to offer better services, we will explicitely display that we use cookies. By visiting our websites, platforms, networks etc. or by placing an order you accept and agree with these privacy terms. These terms and conditions are drawn up by Belgian Beer Factory and Belgian Beer Factory is the only rightful party to change or add certain terms and conditions.
If you may have any further questions or remarks, you better take a look at the Google Analytics EU Cookie Law, our Customer Service or at the Terms & Conditions. You can also contact us by mailing at [email protected].