Menu
0
More than 20,000 customers per year
Vandaag besteld - Morgen al verzonden (België)*
More than 1300 beers

Shipping Cost / Pick up Option

Within the EU

We ship all products to BE, NE , GE & FR


To the other EU countries we only ship non-alcoholic products (beer glasses, empty crates, non-alcoholic beers ...)


 

Order online and pick up in the store

It is also perfectly possible to order your products online and pick them up in our store. In that case you choose 'Pick up in our store' at the checkout. A few days later your package will be ready for pick-up. You can mail us at [email protected] so you can be sure when the package is ready.

Opening hours:

Tue – Wed – Thu – Fri: 10 am – 6 pm
Saturday: 10 am – 5 pm
Sunday: 10 am – 4 pm
Holidays: Closed

Pick-up address : Wenenstraat 9, 2321 in Meer (Belgie)


 

A. When will my order be shipped?

Age check for shipments to the Netherlands:

The PostNL delivery person checks the recipient's age at the door. Only if the recipient is at least 18 years old will he hand over the shipment.
If it is incorrect, the shipment will be returned and additional costs will be charged.
Please ensure that the recipient is at least 18 years old.

Once your order has left us, you will receive a tracking code. This code allows you to track the package and makes it easier for you to be home at the desired time. You can also indicate via this tracking code that the package can be sent to a delivery point, delivered to the neighbors or you can opt for permission to place it in your garden house.

B. How about the actual shipping of our Belgian beers?

Once you have completed your order, you will receive a confirmation email.
Not much later, an email will follow with more shipping information.
Once we have received the order, we can start picking and packing.
The moment your order arrives at the warehouse of the carrier/parcel deliverer, you will receive a tracking code.

 

C. What if my order is damaged or incomplete?

Belgian Beer Factory mainly offers heavy and fragile products. As a result, a product may sometimes arrive damaged.
In this case, we kindly ask you to send us an email to [email protected] with a photo and description of the damaged goods.

If the order is delivered incomplete and you have not received an email/message about this, please contact us by email, including a small description or photo of the packaging.

D. What if I’m not home?

Once your order has left us, you will receive a tracking code. This code allows you to track the package and makes it easier for you to be home at the desired time.
You can also indicate via this tracking code that the package can be sent to a delivery point, delivered to the neighbors or you can opt for permission to place it in your garden house.

We also recommend that you check our Terms and Conditions.

* Please note that customs fees or other local taxes may be charged for deliveries outside the EU. All our product prices and shipping costs include all necessary Belgian taxes.

The international customs code for our glasses is 7013 99 00 and for beer this is 2203
They also call this code GN code, Taric Code, HS code... It's all the same.

** The minimum order amount is € 25. If you place an order that does not meet this minimum amount, a shipping cost of € 5.95 + € 2 handling costs will be charged.

Please accept cookies to help us improve this website Is this OK? YesNoMore on cookies »

Subscribe to our newsletter

Subscribe

Create an account

By creating an account with our store, you will be able to move through the checkout process faster, store multiple addresses, view and track your orders in your account, and more.

Register

Recently added

You have no items in your shopping cart

Total incl. tax:€0,00